CCAT - Customer Care Apprenticeship Training >

CCAT - Customer Care Apprenticeship Training

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A Program of the Grow Oklahoma Sector Strategies Initiatives, Call Center Industry, Contact & Customer Care

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Welcome to the
Customer Care Apprenticeship Training Program

Guided Tour - click here
for resources and information about the program

Apprentices - click here
to find your personal folder

Gov 2.0

Service Leadership Apprenticeship

 

 

 

 

Apprenticeship Board Guest Speakers:

Doug MacMillan, CEO, CallOki  "Call Center Careers, Performance Incentives & more"                           April 30th

Shellie Koch, Supervisor, Quality and Administration, OGE                                                                   May 21st

Mike Seabolt, Apprenticeship Board Member, Cancer.org                                                                     May 28th

Sue Northcott, Apprenticeship Board Member, Avaya                                                                           June 11th

 


Apprenticeship Board Members and Mentors

Administration


Board Members Only:  Link to CCAT Program Governance

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Copyright 2009 CSR Customer Service Representative Certification Program
Developed in association with the Institute for Service Organizational Excellence

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Apprenticeship Code of Conduct
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